Legal & regulatory notices.
Everything you need to know about how SceneKey operates as a company — terms of service, privacy, insurance, and regulatory disclosures.
The short version
SceneKey Technologies (Pvt.) Ltd. operates the SceneKey Rides platform in the United States. We connect riders with independent driver-partners who provide transportation services under their own authority. SceneKey itself does not provide transportation services.
Our legal documents
- Terms of service — the agreement between you and SceneKey when you use the app
- Privacy policy — how we collect, use, and protect your information
- Cookie policy — what cookies and similar technologies we use
- Safety standards — how we keep riders and drivers safe
Operating entity
SceneKey Technologies (Pvt.) Ltd.
548 Market Street, Suite 4200
San Francisco, CA 94104, United States
Insurance & coverage
All rides booked through SceneKey are covered by commercial liability insurance provided by our carrier partner. Coverage applies from the moment a driver accepts a trip until the rider exits the vehicle at the drop-off. A summary of coverage is provided in the app under Safety > Insurance; full policy documents are available on request.
Regulatory & licensing
SceneKey holds Transportation Network Company (TNC) licenses in every state and municipality where we operate. Driver-partners are independently licensed where required by local regulation. A jurisdiction-by-jurisdiction breakdown is maintained at regulatory@scenekey.app.
Accessibility
SceneKey is committed to providing equal access to mobility. Our app supports VoiceOver and TalkBack screen readers, dynamic type, and high-contrast modes. Riders who need wheelchair-accessible vehicles can request WAV (Wheelchair Accessible Vehicle) service from the vehicle picker. For ADA-related feedback, contact accessibility@scenekey.app.
Trademarks
SceneKey, the SceneKey logo, and "Move the city, your way" are trademarks of SceneKey Technologies (Pvt.) Ltd. Apple, the Apple logo, iPhone, and App Store are trademarks of Apple Inc., registered in the US and other countries. Google Play and the Google Play logo are trademarks of Google LLC.
Questions?
Email legal@scenekey.app for any legal inquiry. We respond within 1 business day.